Market
research is any
organized effort to gather information about markets or customers. It is a very
important component of business strategy.
Market Research is defined as the
process of gathering data on goods and services to determine whether the
product or service will satisfy customers' needs. Market research can identify
market trends, demographics, economic shifts, customer's buying habits, and important
information on competition.
The term is commonly interchanged with
marketing research; however, expert practitioners may wish to draw a distinction,
in that marketing research is concerned specifically about marketing processes,
while market research is concerned specifically with markets.
IMPORTANCE
OF MARKET RESEARCH
With effective market research,
you can determine the need for your service, a product's likelihood to sell,
target-market demographics, and desirable store locations. There are numerous
ways to uncover this information—from online research to focus groups to
counting customers. To help you meet your target market's needs, we've put
together a collection of our best market-research articles and resources.
Knowing this information is
essential to the success of your business. It will guide you in making
strategic business decisions, uncovering unmet customer needs, and in many
cases, help you discover new ideas for products or services.
Market research is a key factor
to get advantage over competitors. Market research provides important
information to identify and analyze the market need, market size and
competition.
Market research, which includes
social and opinion research, is the systematic gathering and interpretation of
information about individuals or organizations using statistical and analytical
methods and techniques of the applied social sciences to gain insight or
support decision making
Market research is a key part of
developing your marketing strategy. It’s about collecting information to give
you an insight into your customers’ mind so that you understand what they want,
how they gather information and where they come from. You can also do market
research to get a better idea of market trends and what is happening in your
industry sector.
The information you gather and
analyse builds the foundation of good business decisions whether it’s deciding
what product or service you’ll offer, where your business should be located,
how to distribute your products or how you communicate with consumers.
Market research is important for
every business – and not just as a one-off activity. Regardless of whether
you’re starting or growing a business, ongoing research will help you keep up
with market trends and maintain a competitive edge.
Market
research for business/planning
Market
research is for discovering what people want, need, or believe. It can also
involve discovering how they act. Once that research is completed, it can be
used to determine how to market your product. Peter Drucker
believed[4]
market research to be the quintessence of marketing.
There
are two major types of market research. Primary
Research sub-divided into Quantitative and Qualitative research and Secondary research.
For starting up a business, there
are some important things:
- Market information
Through Market information one can know the prices
of different commodities in the market, as well as the supply and demand
situation. Information about the markets can be obtained from different
sources, varieties and formats, as well as the sources and varieties that have
to be obtained to make the business work.
- Market segmentation
Market
segmentation is the division of the market or population into subgroups with
similar motivations. It is widely used for segmenting on geographic
differences, personality differences, demographic differences, technographic
differences, use of product differences, psychographic differences and gender
differences. For B2B segmentation firmographics
is commonly used.
Market
trends are the upward or downward movement of a market, during a period of
time. The market size is more difficult to estimate if one is starting with
something completely new. In this case, you will have to derive the figures
from the number of potential customers, or customer segments.
Besides
information about the target market, one also needs information about one's
competitors, customers, products, etc. Lastly, you need to measure marketing effectiveness. A few techniques
are:
- Customer analysis
- Choice modelling
- Competitor analysis
- Risk analysis
- Product research
- Advertising the research
- Marketing mix modeling
- Simulated Test Marketing
References
ü
McQuarrie,
Edward (2005), The market
research toolbox: a concise guide for beginners (2nd ed.), SAGE,
ISBN 978-1-4129-1319-5
ü
McDonald,
Malcolm (2007), Marketing
Plans (6th ed.), Oxford, England: Butterworth-Heinemann, ISBN 978-0-7506-8386-9
ü
ICC/ESOMAR
(2008), International Code on Market and Social Research. ICC/ESOMAR
Amsterdam, the Netherlands, 4th ed. http://www.esomar.org/uploads/pdf/professional-standards/ICCESOMAR_Code_English_.pdf
ü
Drucker,
Peter F. (1974). Management: Tasks, Responsibilities, Practices.
Australia: Harper & Row. p. 864. ISBN 0-06-011092-9Drake, Philip
(2008). McDonald & Wasko, ed. Distribution and Marketing in Contemporary
Hollywood. Malden, MA: Blackwell Publishing. pp. 63–82. ISBN 978-1-4051-3388-3.McNamara,
Carter. "Marketing
- A Commonly Misunderstood Term
ü
Bradley,
Nigel Marketing Research. Tools and Techniques.Oxford University Press,
Oxford, 2010
ü
Marder,
Eric The Laws of Choice—Predicting Customer Behavior (The Free Press
division of Simon and Schuster, 1997
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